24-Hour Hotline

HOTLINE:

617-742-4911 (voice) • 617-227-4911 (TTY) • 800-832-1901 (Toll-Free)

What is a hotline?

The Network/La Red’s 24-hour hotline provides confidential emotional support, information, referrals, safety planning, and crisis intervention for lesbian, gay, bisexual, queer and/or transgender (LGBQ/T) folks, as well as folks in SM/kink and polyamorous communities who are being abused or have been abused by a partner. We also offer information and support to friends, family, or co-workers on the issue of domestic violence in LGBQ/T communities. All hotline staff are trained in domestic violence, peer counseling, crisis intervention, and safety planning. You don’t have to leave or want to leave your relationship to get support.

Does it cost anything?

No, our services are free and we have both a local and a toll-free number for our hotline.
If you ask us to call you back please let us know whether it is safe to leave a message and make sure that you are able to receive calls from blocked phone numbers. If you have call blocking or Anonymous Call Rejection (ACR), it needs to be deactivated to accept calls from The Network/La Red.

  • To deactivate ACR:
    • Press *87 (or 1187 on rotary or pulse-dialing phones).
    • You will hear a confirmation announcement that ACR is deactivated.
    • When ACR is off, all calls will reach you.
    • You must re-activate Anonymous Call Rejection (ACR) for the service to begin again.
  • To re-activate ACR:
    • Dial *77 (or 1177 on rotary or pulse-dialing phones).
    • You will hear a confirmation announcement that ACR is activated.
    • ACR will remain on until you turn it off.

 

SUPPORT GROUPS

HOUSING PATHWAYS PROGRAM

INDIVIDUAL SUPPORT

HOW TO HELP A FRIEND

RESOURCES